I've been running a branding and web design business, cyclone press, for over 10 years. We build, rebuild, and maintain WordPress websites for small businesses - busy entrepreneurs and soloproneurs who inevitably need help with other design, website, admin and IT tasks.
Support has become a very big part of what we do. Over the years I've found myself answering miscellaneous tech questions about how to fix iCloud account issues, why that weird thing was happening with Google, or yes, this email is definitely spam. Remote logins and project management training started to become a thing. I added tech training as a service to cyclonepress.com, but I didn't do much with it.
In 2019 I was doing long-term, consistent 1:1 tech coaching with a client. After our discussions, and informal feedback while networking for cyclone press, I decided to spin tech training off into its own separate business and first pixels was born.
While the coaching itself is individualized for each client, my end goal for firstpixels.tech is to build out a tech training course that any entrepreneur can do at their own pace. Technology can be an amazing tool, but if you're intimidated by it, it can also be a source of constant frustration. First pixels exists to empower the tech-challenged with confidence to troubleshoot their MacBooks and iPhones and make tech work for them.
I'd love it if you subscribed to the first pixels mailing list to be the first to know when the course is launched. Feedback is welcome as I'm working on this, so if you have a particular area you'd like to see covered or any specific suggestions, please let me know here.
We specialize in Apple products, so absolutely. There are tools and tricks built into Mac computers that are rarely being used to their full potential. We love teaching those techniques.
Troubleshooting on Windows computers can be a bit more complicated. If it's a common issue we can probably help, but if it's a Windows-specific issue we may refer you to a specialist.
Online Course Coming Soon
We're excited to be developing an online course that will give you the foundational understanding to better use your phone, computer, anything that employs the technology that continues to permeate our lives. Sign up for our list to be the first to know when we launch (or request to be a beta tester).